Carter Haston is a company that places the highest emphasis on the culture of taking care of people. Our culture begins with a commitment to care for each other and is the foundation for developing positive relationships. We believe our success has been built upon our responsiveness to these relationships and our ability to act upon them with integrity. To help guide us towards this goal, all Carter Haston team members follow a management philosophy based on "Five Basic Fundamentals of Successful Property Management."

Presentation of the Community

Our mission is to always provide a well maintained and inviting place for our residents and their guests. We recognize the importance of first impressions.

Appearance and Attitude of Employees

Our commitment is to provide superior levels of customer service from the first point of contact throughout the duration of residency with us.

Condition of Units

Our team will work diligently to make sure your new home exceeds your expectations upon move in.

Status of Service Requests

We recognize that occasionally there is a need to perform maintenance in your home. Our associates understand this inconvenience and will work quickly and diligently to complete all requests in a timely manner. All of our communities offer 24/7 emergency response.

Attitude of Our Customers

Our success is measured by the attitude and feedback of our customers. We know the best way to make our communities better is to listen those individuals who have chosen to make their home with us.